| MITEL GLOBAL SOLUTIONS CATALOG: COMPANY
Products:
COMPANY PROFILE
| Established |  | 2000 |
|
| Overview | | Telrex, the makers of CallRex, provides IP call recording and call center optimization software and solutions. CallRex is an all-software IP call recording solution that utilizes innovative packet sniffing technology to identify and record VoIP traffic on the network.
Award-winning CallRex Professional software records and monitors Mitel IP Communications Platform telephony systems via MiTAI integration. Telrex enterprise-class software scales to thousands of users across multiple locations. CallRex Multi-Media provides computer activity recording and live monitoring. CallRex Agent Evaluation provides call scoring, objective evaluation and coaching for accelerated training, agent retention and customer satisfaction. |
|
| Sales Channels | | CallRex software is sold through Value Added Resellers worldwide. Please register at http://www.telrex.com/reseller_signup.htm |
|
| Support Channels | | CallRex software is supported by Telrex Support staff and VAR Partners. |
|
| Vertical Markets | | All |
|
| Geographic | | Worldwide |
|
